Terms & Conditions
Handmade to Order
All Seaside Shades products are handmade to order. As each item is individually crafted, slight variations in colour, pattern placement and finish may occur. These variations are part of the unique character of handmade products and are not considered defects.
Ordering
By placing an order with Seaside Shades, you confirm that all information provided is accurate and complete. Once your order has been received, you will receive an order confirmation by email.
Cooling-Off Period
Customers have a 24-hour cooling-off period from the time their order is placed. During this period, orders may be cancelled for a full refund by contacting Seaside Shades in writing.
Production
After the 24-hour cooling-off period has expired, your order will enter production and materials will be allocated specifically for your item. Once production has commenced, orders cannot be cancelled or amended.
Returns & Refunds
As all products are handmade to order, we are unable to accept returns or provide refunds once production has begun, unless the item is received damaged, faulty or not as described.
If your item arrives damaged or faulty, please contact us within 48 hours of delivery, providing photographs and details of the issue. We will work with you to resolve the matter as quickly as possible.
Delivery
Delivery times are estimates and may vary depending on production schedules and courier services. Seaside Shades cannot be held responsible for delays caused by third-party delivery companies.
Product Care
Our lampshades and table lamps are intended for indoor use only unless otherwise stated. Customers are responsible for ensuring products are used safely and in accordance with any care instructions provided.
Contact Us
If you have any questions regarding your order or these Terms & Conditions, please contact:
Seaside ShadesEmail:hello@seasideshades.co.uk
